The Instyler® Rotating Hot Iron advertises that it can:
- Styles in half the time
- Straightens hair without flattening it
- Rotating barrel polishes hair for an amazing shine
- The only tool that straightens, curls adds volume and shine
I have done some investigating on this tool and have used it once. A friend of mine purchased it and we played beauty salon with it to see how well it did and so she could practice with it.
Styles in half the time: I found this not to be true, it took just as long as a normal flat-iron.
Straightens hair without flattening it: I did find this to be true, the way it straightened provided a softer look in comparison to the normal flat-iron.
Rotating barrel polishes hair for an amazing shine: not sure about the amazing part, but hair does seem silkier than with a flat-iron.
Yes the tool does straighten and curl… I do like that part
One other thing I noticed is that it didn’t leave my hair static looking. The normal flat irons I would need to spray a little something on it and smooth down the static hair. I didn’t have to do that with the Instyler as much.
You can buy the Instyler from many retailers including Walmart, Target, Bed Bath & Beyond, Ebay, and of course Instyler website. The Instyler website seems to offer different kinds of deals and you have to read their terms and conditions carefully for each deal.
There are a lot of complaints out there about extremely poor customer service from the company, complaints of the Instyler breaking within a year and complaints of the Instyler being way too hot; to the point of being dangerous.
Instyler@pissed consumer was an interesting website for customer complaints: http://instyler.pissedconsumer.com/
Here is what is a small section listed on the BBB website for Instyler:
Customer Complaints Summary Read complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 61 |
| Billing / Collection Issues | 35 |
| Problems with Product / Service | 69 |
| Delivery Issues | 3 |
| Guarantee / Warranty Issues | 5 |
| Total Closed Complaints | 173 |
Additional Complaint Information
Complainants allege the company billed their credit card after they agreed to a free trial of the product, or the company failed to ship ordered products. Some customers complain they were unable to reach the company by phone to cancel. In other cases customers claimed they sent back the product as required, but were charged anyway. The company has responded to all complaints by generally providing credits or refunds, removing the complainant from collections, or providing other remedies to resolve problems.
Average customer reviews:
Walmart: 4.7 stars
Bed, Bath & Beyond: 3.5 stars
Sears: 4 stars
I read this suggestions in a review and have to pass it on as I think it’s a great suggestion. If you want to buy the Instyler don’t buy it from the company, but buy it from a retail store as returning it is much easier and you don’t have to deal with the Instyler customer service.
Wendy's Reviews 